Before you log onto AnnualCreditReport.com be ready to answer personal questions. In order for the Web site to verify that it is, in fact, you and that someone hasn't stolen your identify, you'll be asked a series of fairly detailed questions about your financial history. For example, when I got my credit report, Equifax asked to confirm what year I had taken a mortgage. I don't even own a house. So get ready for trick questions! They are very serious about your answers--I'm not sure what I did wrong, but I couldn't be identified by TransUnion, so I couldn't access my report. I had to mail in for it, rather than get it immediately online.
By law, consumers are entitled to one free credit report per year from each of the three major credit-reporting bureaus: Equifax, Experian and TransUnion. The Fair and Accurate Credit Transaction Act of 2003 gives consumers that right and requires the credit bureaus to provide a free credit report upon request through a centralized source, AnnualCreditReport.com.
When the investigation is complete, the credit reporting company must give you the written results and a free copy of your report if the dispute results in a change. (This free report does not count as your annual free report.) If an item is changed or deleted, the credit reporting company cannot put the disputed information back in your file unless the information provider verifies that it is accurate and complete. The credit reporting company also must send you written notice that includes the name, address, and phone number of the information provider.
Chua learned about credit the hard way. He ruined his score by running up debt in college. He read up on how to fix it, went on internet forums, and eventually got his credit into good shape—then he landed a job at consumer credit firm Credit Karma. Even with all that effort, though, the big reason for his success was simple: He didn’t miss a payment for seven years. He also used at most 5 percent of his credit limit, since scores can be hurt by high “utilization rates.”
Annualcreditreport.com and the nationwide credit reporting companies will not send you an email asking for your personal information. If you get an email, see a pop-up ad, or get a phone call from someone claiming to be from annualcreditreport.com or any of the three nationwide credit reporting companies, do not reply or click on any link in the message. It’s probably a scam. Forward any such email to the FTC at firstname.lastname@example.org.