Your credit report includes instructions on how to dispute inaccurate information. In most cases, you have to provide your credit bureau with a written statement regarding the information you are disputing. The credit bureau will then open an investigation with the creditor listed on your report. When the investigation is complete, the credit bureau is required to provide you with a written report of the outcome, as well as an updated copy of your credit report. If the dispute is ruled in your favor, the creditor must provide adjusted information to all three credit bureaus. In cases of identity theft, you should also file a police report.
The Fair Credit Reporting Act (FCRA) requires each of the nationwide credit reporting companies — Equifax, Experian, and TransUnion — to provide you with a free copy of your credit report, at your request, once every 12 months. The FCRA promotes the accuracy and privacy of information in the files of the nation’s credit reporting companies. The Federal Trade Commission (FTC), the nation’s consumer protection agency, enforces the FCRA with respect to credit reporting companies.