The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.
Tip: Be cautious of websites that claim to offer free credit reports. Some of these websites will only give you a free report if you buy other products or services. Other websites give you a free report and then bill you for services you have to cancel. To get the free credit report authorized by law, go to AnnualCreditReport.com or call (877) 322-8228.
Generally, negative credit records, such as collection accounts, bankruptcies and late payments, will remain on your credit reports for seven to ten- years. Paying off the account sooner doesn't mean it’s deleted from your credit report, but listed as “paid.” Of course, it’s smart to pay your debts, but expect the major change in your report to come after negative records expire.
Lenders are not required by law to report to credit bureaus but they typically do report to at least one bureau. This is why your credit reports might not be the same across all bureaus. Some lenders might report it to one bureau while others might report to all three – while others won’t report it at all. Check your credit score and credit report across all major bureaus to make sure that you have no errors being reported as that would be a much bigger issue than your credit reports in one bureau missing some information.
Remember, each credit bureau uses a different credit scoring model and your reports may look different. This is because creditors are not required to furnish information to any or all three of the credit bureaus, so you may see one account show up on Equifax that isn’t being reported to either TransUnion or Experian (or any combination). That’s why it’s a good idea to get your annual credit report each year from the credit bureaus so that you can stay on top of what’s reporting.
The amount of credit you owe also affects your credit score in a big way. If your credit-to- debt ratio (how much you owe compared to your available credit) is low, your credit score will benefit, since it illustrates that you don’t rely too much on credit. You can figure out your utilization rate by dividing your total credit balances by your total credit limits.
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A: Under federal law, you’re entitled to a free report if a company takes adverse action against you, such as denying your application for credit, insurance, or employment, and you ask for your report within 60 days of receiving notice of the action. The notice will give you the name, address, and phone number of the credit reporting company. You’re also entitled to one free report a year if you’re unemployed and plan to look for a job within 60 days; if you’re on welfare; or if your report is inaccurate because of fraud, including identity theft. Otherwise, a credit reporting company may charge you a reasonable amount for another copy of your report within a 12-month period.