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If, after carefully reviewing your credit report, you still don’t understand all the information it contains, your first step should be to contact the credit reporting agency that supplied it. You should find a report number listed at the top of your credit report. You will want to use that when you contact the CRA as it will make things easier and faster. Contact the CRA using the phone number or address supplied on your report. In addition, you should find an address and toll-free number for the agency on your report. By law, they must provide trained personnel who can help you understand the information in your report.

A: Under the FCRA, both the credit report­ing company and the information provider (that is, the person, company, or organization that provides information about you to a consumer reporting company) are responsible for correcting inaccurate or incomplete information in your report. To take full advantage of your rights under this law, contact the credit reporting company and the information provider.


AnnualCreditReport.com requires users to register with the site and provide their basic identification information, such as name, address, and Social Security number. The user is then sent to the website of the individual credit reporting agency they select, where they are asked additional security questions to confirm their identity before getting their report.[2] A consumer can request reports from all three agencies at the same time or stagger the requests throughout the twelve-month period as a way to self-monitor their credit data.[2] In order to obtain a free credit report, users are not required to give a credit card number but establishing an account is required by some of the agencies. Any inaccuracies or signs of identity theft may be dealt with using the mechanisms provided for under the FCRA and FACTA.
In order to obtain your credit report, you must provide your name, address, Social Security number, and date of birth. If you've moved within the last two years, you should include your previous address. To protect the security of your personal information, you may be asked a series of questions that only you would know, like your monthly mortgage payment.
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Although not every landlord does so, rent can play a role in improving your credit score in some cases. Making sure that you are paying your rent on time every month is just as important as paying any other bill or debt. Not doing so can make it end up as a late payment and impact your credit score negatively. Ask your landlord if they submit to any of the three major bureaus.
Are you saying you are an authorized user (not sure what you mean by “secondary”)? If you were an authorized user, all you need do is call the credit card issuer and ask to be removed from the card. If you mean you were a joint user or co-signer, then you may be responsible for the debt. If you were an authorized user and have yourself removed from the account, your credit score should return to its earlier levels.
When reviewing this section, which contains information such as your name (and variations), current and previous addresses, etc., your main goal should be to make sure your personal information is correct and up to date. Slight variations of an old address or minor misspellings shouldn’t be much of an issue. But if there is an address listed and you have never lived there, or your reports list a version of your name you have never used, you will want to ask the credit reporting agency to investigate. It could mean that your information is mixed up with someone else’s or that someone has tried to use your information fraudulently.
There is only one place to get your free, federally mandated credit reports, also called an "educational credit report," which this is AnnualCreditReport.com. You are allowed a free credit report from the three major consumer reporting agencies in the U.S." Experian, Equifax and TransUnion. These sites also offer credit reports, but you have to pay for them. When you go to AnnualCreditReport.com, you are given the option to get all three reports at once or one at a time. Choose to get all three reports at once. Gerri Detweiler, author of the book Stop Debt Collectors, explains that when you apply for a loan you probably won't know which report a lender will use. So if there is a mistake on one, you'll want to know.
Still, if you don’t recognize the name of a company listed on your credit reports, it’s worth investigating. After all, inquiries or accounts with companies you don’t recognize can be an early indication of identity theft. Full contact information for each company should be listed on your credit report so that you can contact them directly. If not, ask the CRA for that information.
An award-winning writer, editor and content strategist, Bob Musinski focuses on trends and issues related to credit cards and loans for U.S. News. He also has written dozens of stories for publications such as AAP News, Naperville Magazine and Natural Products Insider. He worked as an editor and reporter for three daily newspapers and an international wire service, where he covered events such as the World Series and Super Bowl and earned a national writing award from the Associated Press. His experience also includes planning and writing annual reports; strategizing, editing and writing for blogs; speechwriting; and strategic messaging development.
In the United States, the median generic FICO score was 723 in 2006 and 711 in 2011.[29] The performance definition of the FICO risk score (its stated design objective) is to predict the likelihood that a consumer will go 90 days past due or worse in the subsequent 24 months after the score has been calculated. The higher the consumer's score, the less likely he or she will go 90 days past due in the subsequent 24 months after the score has been calculated. Because different lending uses (mortgage, automobile, credit card) have different parameters, FICO algorithms are adjusted according to the predictability of that use. For this reason, a person might have a higher credit score for a revolving credit card debt when compared to a mortgage credit score taken at the same point in time.
At Bankrate, we believe your score plays a key role in understanding your overall financial situation. Not only does it help you make sense of your report, it provides a deeper insight into what creditors and lenders look for when determining whether you qualify for a credit card or loan. That’s why it’s important to check your credit report at least annually. Keeping tabs on it regularly is better, though, because spotting mistakes and irregularities can prevent fraud, identity theft and other credit nightmares.

Disclaimer: NerdWallet strives to keep its information accurate and up to date. This information may be different than what you see when you visit a financial institution, service provider or specific product’s site. All financial products, shopping products and services are presented without warranty. When evaluating offers, please review the financial institution’s Terms and Conditions. Pre-qualified offers are not binding. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly.

Make sure that you are paying all of your debt on time if possible. Doing so will not only improve your credit rating it will ensure that it doesn’t decline. Paying your debts on time will eventually open up more doors to better interest rate credit cards and other more attractive credit offers. You can set up alerts as reminders to pay your bills so it won’t slip your mind.
Consumers who visit these free credit report sites will now be greeted with a large notice at the top of the page informing them they can receive a free credit report from annualcreditreport.com. The link is required to be clickable, so that customers can easily visit the site without having to type anything into their web browser. The notice should read as follows, or similar:

Your credit score has become such a popular character-meter that there are dating services based on them. A 2015 academic study found that “quality in credit scores, measured at the time of relationship formation, are highly predictive of subsequent separations.” The research suggested “credit scores reveal an individual’s relationship skill and level of commitment.”
ConsumerInfo.com, Inc. ("we" or "us") wants you to be familiar with what information we collect about you, how the information is being used and what choices you have regarding the collection and use of the information. This Privacy Policy (the "Policy") describes our practices in connection with information that we collect over the phone and through our websites, application program interfaces ("APIs") and mobile applications (collectively, the "Site"). Please take a moment to review this Policy and feel free to Contact Us.
When the investigation is complete, the credit reporting company must give you the written results and a free copy of your report if the dispute results in a change. (This free report does not count as your annual free report.) If an item is changed or deleted, the credit reporting company cannot put the disputed information back in your file unless the information provider verifies that it is accurate and complete. The credit reporting company also must send you written notice that includes the name, address, and phone number of the information provider.
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