When the investigation is complete, the credit reporting company must give you the written results and a free copy of your report if the dispute results in a change. (This free report does not count as your annual free report.) If an item is changed or deleted, the credit reporting company cannot put the disputed information back in your file unless the information provider verifies that it is accurate and complete. The credit reporting company also must send you written notice that includes the name, address, and phone number of the information provider.
If the applicant is declined for credit, the lender is not obliged to reveal the exact reason why. However industry associations including the Finance and Leasing Association oblige their members to provide a satisfactory reason. Credit-bureau data sharing agreements also require that an applicant declined based on credit-bureau data is told that this is the reason and the address of the credit bureau must be provided.
Even if you feel that you have good credit and are in a good position financially, you should still obtain your individual credit file annually, so you can comb through it and catch any potential problems that the reporting agencies may not have caught regarding identity theft or fraud. Looking for signs of identity theft is just as important as your actual credit report and scores.
According to credit scoring research, consumers who are actively shopping for credit are higher credit risks than consumers who are not. This makes common sense. Think about this: would you rather lend money to someone who is applying all over town or to someone who applies only when they need credit? Since there is a correlation between shopping for credit and being a higher credit risk an inquiry will, in some cases, lower your credit score. Don’t worry too much though.
The system of credit reports and scores in Canada is very similar to that in the United States and India, with two of the same reporting agencies active in the country: Equifax and TransUnion. (Experian, which entered the Canadian market with the purchase of Northern Credit Bureaus in 2008, announced the closing of its Canadian operations as of April 18, 2009).
Yet credit tracking companies have deftly maneuvered around those notifications. Freecreditreport.com, perhaps the most well-known of these firms, began offering credit scores for $1 (which it gives to charity) in order to avoid the FTC rule. Consumers who request their score receive a trial subscription to the Experian Credit Tracker service. If they don’t cancel it within seven days, they’re charged $21.95 a month.
Annualcreditreport.com and the nationwide credit reporting companies will not send you an email asking for your personal information. If you get an email, see a pop-up ad, or get a phone call from someone claiming to be from annualcreditreport.com or any of the three nationwide credit reporting companies, do not reply or click on any link in the message. It’s probably a scam. Forward any such email to the FTC at email@example.com.