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If you reviewed your credit information and discovered that your credit scores aren't quite where you thought they'd be, you're not alone. Since your credit scores use information drawn from your credit report, your credit activity provides a continually-updated basis of data about how responsible you are with the credit you're currently using. At Experian, we provide information that can help you see your credit in new ways and take control of your financial future. You can learn more about:

There’s a misconception that your credit report is a computer file that sits at a credit reporting agency and gets periodically updated. But it doesn’t quite work that way. When someone requests your report, the credit reporting agency’s computers go to work, compiling information that matches your identifying information with a report that can be scored or provided to the lender, insurance agency or other company that purchased it.
Collection Accounts – These accounts may be reported for seven years plus 180 days from the date you first fell behind with the original creditor, leading up to when the account was charged off and placed for collection. After that time period elapses, they may no longer be reported, even if they remain unpaid or have been sold to a new collection agency.
The Government of Canada offers a free publication called Understanding Your Credit Report and Credit Score.[12] This publication provides sample credit report and credit score documents, with explanations of the notations and codes that are used. It also contains general information on how to build or improve credit history, and how to check for signs that identity theft has occurred. The publication is available online at the Financial Consumer Agency of Canada. Paper copies can also be ordered at no charge for residents of Canada.
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A: You need to provide your name, address, Social Security number, and date of birth. If you have moved in the last two years, you may have to provide your previous address. To maintain the security of your file, each nationwide credit reporting company may ask you for some information that only you would know, like the amount of your monthly mortgage payment. Each company may ask you for different information because the information each has in your file may come from different sources.
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