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What can you do to correct these potentially costly errors? The first step is to contact the credit bureaus and the creditors or service provider to check on – and potentially challenge – the information. If the problem is an unpaid debt in an account that was taken out fraudulently in your name, you might have to file a police report and affidavit, Ulzheimer says. This helps separate you from others who tell credit bureaus and creditors the same story, but who are actually trying to get out of paying their bills.
If you've already used up your free credit reports for this year, you can order your credit reports directly from the credit bureaus for a fee. The bureaus all offer a three-in-one credit report that lists all three of your credit reports side-by-side. The three-in-one credit report costs more than a single credit report, but less than the combined price of purchasing your individual credit reports.
When the investigation is complete, the credit reporting company must give you the results in writing, too, and a free copy of your report if the dispute results in a change. If an item is changed or deleted, the credit reporting company cannot put the disputed information back in your file unless the information provider verifies that it’s accurate and complete. The credit reporting company also must send you written notice that includes the name, address, and phone number of the information provider. If you ask, the credit reporting company must send notices of any correction to anyone who got your report in the past six months. You also can ask that a corrected copy of your report be sent to anyone who got a copy during the past two years for employment purposes.
Thanks to the federal Fair Credit Reporting Act, the three major credit reporting companies are required to supply a free copy of your credit report once every 12 months, if you request it. The companies – TransUnion, Experian and Equifax – compile information on your bill-paying history, public records related to debt (such as bankruptcy) and inquiries about your credit.

A lot of people think that checking their credit score once in a while or just a short period before they apply for credit is enough to get by, and many others don’t even think that far. The truth is that you’re bound to miss a lot if you don’t review at least one of your credit reports on a regular basis. And that’s problematic because what you don’t know about your credit can and will cost you.


You received a notice that you were denied credit, insurance, or employment or experienced another “adverse action” based on a credit report, you have a right to a free report from the credit reporting company identified in the notice. To get the free report you must request it within 60 days after you receive the notice. Other types of “adverse action” notices you might receive include notice of an unfavorable change in the terms or amount of your credit or insurance coverage, or unfavorable changes in the terms of your employment or of a license or other government benefit.
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Not paying your bills on time can make your debt end up in collections. For example, if you become delinquent on a debt, whether it is a medical bill or credit card bill, this type of debt can end up at a collections agency who will then try to recover that lost debt. Checking your credit score for free with Credit Sesame to see your credit standing and whether you have anything negative on your report.
Checking your credit can affect your credit score but only if it is a hard credit inquiry. This type of credit check is typically done by creditors when they want to see your entire profile in order to approve or decline you for credit when you are applying. Keep in mind that this is usually a small decline and temporary until you start paying your loan back. Be sure to check your credit score every month from Credit Sesame to see if you have anything negative on your credit report.
Having good credit means that you have built a solid credit history by working hard to keep your accounts in good standing – however, there may be a late payment or two somewhere in your past. Things happen sometimes, but they are nothing you can’t handle. You might have had a collections account reported, but you’ve paid it. And you know you have some extra credit card debt, but you’ve made strides to get it under control.

Lenders, such as banks and credit card companies, use credit scores to evaluate the potential risk posed by lending money to consumers and to mitigate losses due to bad debt. Lenders use credit scores to determine who qualifies for a loan, at what interest rate, and what credit limits. Lenders also use credit scores to determine which customers are likely to bring in the most revenue. The use of credit or identity scoring prior to authorizing access or granting credit is an implementation of a trusted system.
Credit scores can change once a week for some and not at all for months (or even longer) for others. It usually takes specific changes to your credit information for your score to move, and once these changes occur, it could take some time for your credit report to reflect your new status. Due to this fact, you may want to consider tracking your credit score over longer periods of time. While the fact that your credit score hasn’t moved in a few months might seem concerning, it will likely seem less so in the context of a sixty-point improvement over an entire year.
A big reason for this is that American consumer finances are generally in good shape. While the overall level of household debt has returned to its pre-recession peak, it remains low when compared with income, says Mark Zandi, chief economist at Moody’s Analytics. Debt service—principal and interest payments as a percent of income—is at an all-time low, helped by mortgage refinancing over the past decade.
“Before you do business with any debt relief service, check it out with your state Attorney General and local consumer protection agency. They can tell you if any consumer complaints are on file about the firm you’re considering doing business with. Ask your state Attorney General if the company is required to be licensed to work in your state and, if so, whether it is.” 
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You’re entitled to a free credit report if a company takes “adverse action” against you, like denying your application for credit, insurance, or employment. You have to ask for your report within 60 days of receiving notice of the action. The notice includes the name, address, and phone number of the consumer reporting company. You’re also entitled to one free report a year if you’re unemployed and plan to look for a job within 60 days; if you’re on welfare; or if your report is inaccurate because of fraud, including identity theft.
Our commitment to you is complete honesty: we will never allow advertisers to influence our opinion of offers that appear on this site. Transparency is also a core value. We do receive compensation from some partners whose offers appear here. That's how we make money. Compensation may impact where offers appear on our site but our editorial opinions are in no way affected by compensation. The Ascent does not cover all offers on the market.

Disclaimer: NerdWallet strives to keep its information accurate and up to date. This information may be different than what you see when you visit a financial institution, service provider or specific product’s site. All financial products, shopping products and services are presented without warranty. When evaluating offers, please review the financial institution’s Terms and Conditions. Pre-qualified offers are not binding. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly.


One of the provisions of FACTA, passed in 2003 as an amendment to the Fair Credit Reporting Act (FCRA), was a requirement that each of the three credit reporting agencies provide, upon request, a free credit report every twelve months to every consumer. The goal was to allow consumers a way to ensure their credit information is correct and to guard against identity theft.[2]
The annual free credit report that you get from the major credit bureaus is different from the free credit report card that Credit Sesame provides its users. The main difference is the amount of information provided in the free yearly credit report that you get every year as part of the fair credit reporting act. The 3 credit reports you can get every year come from TransUnion, Equifax, and Experian.
For years, credit repair companies have had a reputation for charging high fees without helping consumers and sometimes causing worse financial distress. But Ulzheimer says a 1996 federal law called the Credit Repair Organizations Act, or CROA, which established rules for these types of services, and self-policing by the credit repair services trade association helped clean up the industry. In addition, the Federal Trade Commission charged numerous credit repair companies with federal law violations and imposed penalties on them.
When you check your credit score for free with Credit Sesame it makes no impact on your credit score since it is a soft credit check, not a hard credit check. When doing a soft credit check you are only pulling your credit score to view how you are performing, not because you are applying for a loan or other type of credit that you are hoping to get approved for. You do a free credit check online as many times as you like (at a cost if done more than once monthly) and it will not affect your credit standing. If you plan on applying for a loan, then you are saying that the lender can “check my credit” to see if you can be approved. This type of inquiry will affect your credit score.

Credit reporting companies must investigate the items in question — usually within 30 days — unless they consider your dispute frivolous. They also must forward all the relevant data you provide about the inaccuracy to the organization that provided the information. After the information provider receives notice of a dispute from the credit reporting company, it must investigate, review the relevant information, and report the results back to the credit reporting company. If the information provider finds the disputed information is inaccurate, it must notify all three nationwide credit reporting companies so they can correct the information in your file.
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